Customer Experience Consultant
Former EY consultant, turned independent, Management Consultant.
Specialisms include Supply Chain, Customer Experience, Corporate Strategy. I have a particular passion and proven track record for transforming Customer Experience for highly complex corporations and organisations. This often starts with the customer / end user and transcends to wider operational and supply chain transformations.
Clients have included: Crown Commercial Services, OVO Energy, British Gas, Ministry of Defence (MoD / DE&S), Highways England, Kier Construction, Bonham’s and the Lloyds Banking Group, Diageo
Mike is available for hire