What is RPA (Robotic Process Automation)?
RPA is a way of automating repetitive, structured, or rules-based processes and tasks, releasing staff to work on more high-value duties. RPA has several different applications, including data capture, information retrieval, interface with other digital systems, and transaction processing.
How does RPA work?
RPA draws on the principles of AI, automating repetitive tasks swiftly and accurately through the use of software robots. Once the software bot has learned a process or action, it can carry out that task without supervision.
RPA doesn’t require complex coding, and it can also read and interpret data. Also, RPA bots can communicate with other elements of a system, allowing integration and removing the need to change existing applications or systems. RPA can be scaled to fit your operational needs, effectively growing with your business.
Thanks to its ability to compare, reference, and establish patterns, RPA is quicker at carrying out data-heavy tasks than human workers. Also, RPA can automate data validation and perform data migration, enabling it to carry out transactions, fill forms, update data, compare valuations, and process claims.
That makes RPA a prime candidate for implementation in many niches from healthcare and retail to financial provision.
Benefits of RPA
RPA can lead to positive business transformation and an increased bottom line.
Productivity, quality, accuracy
RPA allows the automation of data-heavy, human error-prone repetitive tasks, improving production line quality.
Also, relieving human workers of tasks that are tedious and repetitive can improve job satisfaction, attendance rates, and productivity.
Flexibility and scalability
RPA is scalable, enabling businesses to automate their operations in stages, leading to smoother, problem-free implementation.
Automation enables systems to be made more secure. Encryption and secure access mean that IT systems are less likely to be hacked or infected with malware.
RPA can sort through huge amounts of data, presenting that information, once analysed, in a structured, organised manner so that the data is accessible and easy to use.
RPA can save your business money.
Automation reduces human error and improves productivity. Because RPA is automated, no downtime is required. Also, human employees can focus on more productive, high-value tasks. Morale is higher, attendance rates are improved, and time lost through employee sickness absence is reduced.
RPA in action: case study
In a report produced by Deloitte, one major commercial bank implemented RPA into 85 software bots that were used to tackle 13 processes, dealing with 1.5 million requests annually. That work was equal to employing 230 full-time staff at a fraction of the cost.
RPA can transform the efficiency of your business in many ways. Through the use of RPA, you will make many cost savings by using automated processes to eliminate downtime and increase productivity.
Also, data handling, security, and quality of your products or services can be improved through automation by RPA.
Can your business afford not to catch the rising RPA wave?
Contact WeWhoDo for your no-obligation chat about how the benefits of RPA can be applied to your business.